ABOUT US
The Cookies and Privacy Policy of SLS Europe Lda aims to protect your privacy, which is one of our main objectives.
This Cookies and Privacy Policy of SLS Europe Lda establishes the terms and conditions under which the company SLS Europe Lda, with NIF 517 485 931 and headquartered at Rua do Gatinhal, 86, 4900-280 Carreço, hereinafter referred to as SLS is permanently committed to the online protection of its customers and/or users of its IT platform.
This document, therefore, aims to make known our Cookies and Privacy Policy, and, specifically, the terms and conditions under which your data are processed within the scope of the provision of services and solutions by SLS so that you can give your free and informed consent to the treatment in question when this is necessary to provide the services and solutions acquired, as shown on our website.
Please note that on the various pages of the SLS website where personal data is collected to provide the services and solutions provided by us, specific information will be published following the provisions of article 13 of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons concerning the processing of personal data and the free movement of such data and repealing Directive 95/46/EC – General Data Protection Regulation (hereinafter, “Regulation”) for your analysis before providing the personal data requested and collected by us, as mentioned above.
The information and personal data provided by you or to which we have access in connection with the provision of various services and solutions by SLS will be treated following the provisions of the Regulations and with the confidentiality obligations to which all SLS employees are contractually and legally bound. Under the provisions of the Regulation, the processing of personal data carried out by SLS is subject to the principles of lawfulness, loyalty and transparency; purpose limitation; data minimization and accuracy; the limitation of conservation; integrity and confidentiality and accountability.
1. RESPONSIBLE FOR PROCESSING AND IN CHARGE OF PERSONAL DATA PROTECTION
Our organizational structure includes a Personal Data Protection Officer (DPO) who will be available to provide you with any information regarding the processing of your data by SLS, including the list of our subcontractors in terms of personal data protection. It is possible to contact the DPO by sending an email to dpo@sls-europe.com
2. PROCESSED PERSONAL DATA
As the processing of personal data and following the Cookies and Privacy Policy, we understand, under the terms that expressly result from the Regulation, “an operation or a set of operations carried out on personal data or sets of personal data, by automated or non-automated means, such as such as the collection, recording, organisation, structuring, conservation, adaptation or alteration, retrieval, consultation, use, dissemination by transmission, dissemination or any other form of making available, comparison or interconnection, limitation, deletion or destruction”. Please note that the personal data collected by us, depending on your decisions regarding the services to be subscribed and the respective mode of use (hereinafter referred to as “Personal Data”).
The personal data processed through our website are the following:
A) NAVIGATION DATA
The systems and software procedures used to operate our website acquire, during their normal operation, some personal data whose transmission is implicit in Internet communication protocols. This is information that is not collected to be associated with identified interested parties but which, by its nature, could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes IP addresses or domain names of users who connect to our website, the addresses in Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to send the request, request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters related to the operating system.
These data are used to obtain anonymous statistical information on our website, verify its correct functioning, identify anomalies and/or abuse, and are immediately and definitively deleted after the treatment in question. It may be used to determine liability in case of crimes against SLS or third parties committed through our website.
We obtain your consent to the processing of personal data on behalf of Salespanel.io. The information collected from cookies configured on your device that qualify as personal data will be processed by Salespanel.
The purpose of processing personal data: Salespanel helps us to identify and qualify relevant leads by tracking their activities. This information is for internal use only and is never shared with any advertising services. Salespanel only uses its own cookies and stores all customer data in a fully encrypted environment, and uses the ECDSA signature with SHA-256 for data exchange. To learn more about Salespanel's privacy policy, please visit: https://salespanel.io/privacy/
You can withdraw your consent to this processing at any time. Such withdrawal can be made by contacting us or by contacting Salespanel directly:
Salespanel / Vardhaman Syndicate <a href="/en/”https://salespanel.io”/">https://salespanel.io</a> 303, Lunkad Skymax, Viman Nagar, Pune. India – 411014
Email to: support(at)salespanel.io
B) COOKIES
Cookies are small text files that the online portals visited by the user send and record on their computer or mobile device to be retransmitted to the same online portals on the next visit. Thanks to cookies, the online portal remembers the user's actions and preferences (such as, for example, login data, chosen language, font size and other display settings, etc.) to be shown again when the user visits that online portal again or navigate from one page to another.
Cookies are therefore used to perform computer authentication, monitor sessions and store information about the activities of users who access an online portal and may also contain a unique identification code that allows monitoring of user navigation within the portal itself. online for statistical or advertising purposes. While browsing an online portal, the user may also receive on his computer or mobile device cookies from online portals or web servers other than those he is visiting (so-called “third-party cookies”).
Some operations cannot be carried out without cookies, which, in some cases, are technically necessary for the online portal to function properly. There are several types of cookies, depending on their characteristics and functions, and these can remain on the computer or device user's mobile phone for different periods: so-called session cookies, which are automatically deleted when the browser is closed; so-called persistent cookies, which remain on the user's equipment for a predetermined period. According to the legislation in force in Portugal, the use of cookies does not always require express consent from the user.
In particular, “technical cookies” do not require such consent, i.e. those used for the sole purpose of transmitting a communication through an electronic communications network or to the extent strictly necessary to provide a service expressly requested by the user. These are, in other words, cookies that are essential for the operation of the online portal or necessary to carry out activities requested by the user, namely: “analytics cookies” when used directly by the online portal manager to collect information, in aggregate form, about the number of users and how they visit the website, browsing or session cookies (to authenticate themselves), functionality cookies that allow the user to navigate according to a series of selected criteria (for example, language, products selected for purchase) to improve the service provided to you.
For “profiling cookies”, and vice versa, i.e. those intended to create profiles relating to the user and used to send advertising messages in line with the preferences expressed by the same in the context of internet browsing, consent is required. Several cookies can be unmarked, except for third-party cookies for which the user must refer directly to the respective marking and unmarking procedures for the respective cookies, indicated through the links:
• Essential cookies: browsing or session cookies and strictly necessary for the online portal to function or to allow the user to use the contents and services requested.
•Cookies analytics, which make it possible to understand how the online portal is used by users. These cookies do not collect information about the user's identity or any personal data. The information is treated in an aggregated and anonymous way.
• Functionality cookies, this is used to activate specific functionalities of the online portal and a series of selected criteria (for example, the language, the products selected for purchase) in order to improve the service provided
.•Cookies for profiling, used to send advertising messages in line with the preferences expressed by the user when browsing the internet.
• Third-party cookies, that is, cookies from online portals or web servers other than those of the Owner, used for the purposes of these third parties, including also profiling cookies. It is specified that these third parties, listed below with the respective links to the privacy policies, are independent holders of the processing of data collected through the cookies served by these same third parties; therefore, the user must consult their personal data processing policies, information and consent forms (marking and unmarking the respective cookies).
Cookies SalesPanel TYPE OF COOKIE persistent cookie COOKIE NAME track_uid DOMAIN client domain PURPOSE Identify and tracking a lead DATA THAT IS STORED A unique visitor identifier key EXPIRES 1 year
As a complement, it should also be noted that SLS does what is reasonably required to be able to monitor cookies on its online portal. These are updated regularly on the landing page at the link below, where we provide transparency about cookies sent directly by SLS and their purpose and with specific reference to cookies sent by third parties through our online portal. Concerning these cookies, we provide below links to third-party privacy statements. As already noted, we assign responsibility to these third parties for providing the privacy statement and collecting user consent.
This responsibility refers not only to cookies that third parties send directly but also to any additional cookies sent through our online portal due to the use and contracting of services and solutions from which third parties benefit. Regarding these cookies sent by service providers of these third parties, SLS cannot exercise any control and does not know their characteristics or purposes.
Below are links to information on third-party cookies.
GOOGLEA SLS only sends essential cookies through its website.
Some cookies are essential to access specific areas of our website. These are required for some areas of the site to function, but are not used in any way to personally identify you. Functionality cookies are temporary and are automatically deleted once you leave the site.
These cookies are essential for the proper functioning of the website. Instructions for managing cookies in the main browsers
:Internet Explorer
firefox
chrome
Safari
SETTINGS RELATED TO COOKIES
The user may block or eliminate (in whole or in part) essential or functional cookies through specific functions of their browser. However, the user is informed that not authorizing essential cookies may make it impossible to use the online portal, view its contents and use the respective services and solutions. Inhibiting functionality cookies may imply that some services or certain functions of the online portal are not available or do not work correctly, and the user may be forced to change or manually enter some information or preferences each time he/she visits the online portal.
3. PURPOSE OF PROCESSING PERSONAL DATA
The processing of personal data that we intend to carry out, with your specific and express consent when necessary, has the following purposes:
a) Allow the provision of the Services and Solutions requested by you, including the collection, storage and processing of data for operational, technical and administrative management of the commercial and contractual relationship related to the provision of Services and Solutions to carry out of communications relating to the said relationship between SLS and the customer;
b) Allow navigation and consultation of the SLS website;
c) Respond to requests for assistance or information, which SLS may receive via email, telephone or through the appropriate form available on its website. With regard to responses to requests for assistance received by SLS over the telephone, we inform you that calls may be recorded so that SLS can demonstrate that it has correctly processed your requests;
d) Comply with legal, accounting and tax obligations;
e) Send direct marketing communications (by sending electronic communications) regarding services and solutions similar to those already subscribed by the Customer, except in the case of initial opposition or as regards subsequent communications. Please note that in the case of a legal person, SLS may send electronic communications for direct marketing purposes relating to goods and services provided by itself or by a company of the same Group, unless the Customer expressly refuses to receive this type of communications in the future. and register on the national list of legal persons that expressly oppose the receipt of unsolicited communications for direct marketing purposes.
f) Preparing studies, surveys, and market statistics; in order to be able to send advertising material, information or satisfaction surveys with a view to improving the quality of the service provided through electronic communications and/or telephone calls or through the official pages of SLS on social networks;
g) To make personalized commercial proposals based on the products or services you have purchased or in which you have shown interest. This process is necessary for the data controller's legitimate interest in customizing commercial proposals. You can object to this process by sending your request to SLS via the following email: info@sls-europe.com) For the sole purpose of security and prevention of fraudulent behaviour.
4. GROUNDS FOR THE TREATMENT AND ITS MANDATORY OR OPTIONAL NATURE
The legal basis for processing personal data for the purposes indicated in points a), b) and c) of the previous clause is that contained in subparagraph b) of paragraph 1 of article 6 of the Regulation, since the treatment in question is necessary for the provision of the Services and Solutions contracted by the Customer. Please note that the provision of personal data for these purposes is optional, however, failure to provide them makes it impossible for SLS to provide the Services. The purpose indicated in point d) above translates into legitimate processing of personal data under the terms of Article 6(1)(c) of the Regulation, as such processing is necessary for SLS to be able to comply with the legal obligations to which it is subject. The processing of personal data carried out for marketing purposes is based on the Client's express consent and unequivocal consent, following the provisions of paragraph a) of paragraph 1 of article 6 and paragraph c) of paragraph 2 of article 22 of the Regulation.
Providing your data for this purpose is, therefore, optional. Suppose you wish to object to processing your data for direct marketing purposes. In that case, you may do so at any time by sending your request to SLS via the following e-mail address: dpo@sls-europe.comThe purpose referred to in point h ) above is based on SLS's legitimate interest in detecting fraud committed against it, following Article 6(1)(f) of the Regulation.
5. RECIPIENTS OF PERSONAL DATA
Your personal data may be communicated, for the purposes described above, to the following entities:
a) subjects who normally act as subcontractors, that is: natural or legal persons who provide assistance, maintenance, installation and advice to SLS in accounting, administrative, legal, tax, and financial matters; their personal data may be communicated for the above purposes; described to the following entities: financial and credit recovery; entities with which it is necessary to interact to provide the Services or Solutions or persons who carry out technical maintenance functions (including maintenance of equipment and electronic communications);
b) Entities to which SLS must communicate personal data following the provisions of the applicable legislation and/or in response to duly substantiated requests from competent authorities;
c) Persons authorized by SLS to process personal data strictly necessary to carry out operations related to the provision of Services and Solutions, which are contractually and/or legally bound by confidentiality and professional secrecy obligations; d) Business partners for the purposes specific only in case the Customer has given his express, unequivocal and specific consent for this purpose.
6. CONSERVATION OF PERSONAL DATA
Personal data processed for the purposes indicated in clause 3 will be kept for the period strictly necessary to carry out those same purposes in compliance with the Cookies and Privacy Policy.
Personal data is processed for marketing purposes when the contract between SLS and the holders of personal data is no longer in force: such data may be kept until the data subject revokes the consent given. Type of personal data will be kept for ten years if it concerns data relating to the billing of services and solutions contracted and five years after the termination of the contract if the justifications for its conservation relate only to the need for SLS to defend itself against a legal claim based on in contractual or non-contractual liability. Personal data relevant to the fulfilment of tax obligations: Such data will be erased after ten years of conservation under the terms of the Tax Law.
7. PERSONAL DATA HOLDER RIGHTS
The Customer has the right to request SLS, at any time, to access their data, update or delete them, following the provisions of the Regulation. You also have the right to request the limitation of the processing of your data, following the provisions of article 18 of the Regulation, as well as the right to obtain your data in a structured format, in common use and readable by an automatic device, in the cases provided for in article 20 of the Regulation. The requests in question must be sent in writing to the e-mail address: dpo@sls-europe.com
Suppose you believe that processing your data violates the provisions of the applicable legislation. In that case, you may file a complaint with the competent supervisory authority following the provisions of the Regulation.
8. DURATION
This Cookies and Privacy Policy has been in force since April 13, 2023. SLS reserves the right to modify or simply update, partially or fully, the respective content, to comply with the applicable legislation and in force at any time.
SLS will inform you of these changes as soon as they are introduced. They will be binding as soon as they are published on the SLS website, so you should check them periodically to be aware of the most up-to-date version of this Policy at all times—cookies and Privacy, specifically regarding the processing of your data carried out by SLS.
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